Lauren  Smith

Policies

 

Pricing

 

All my work is priced in British pounds. Paypal and all major credit cards are accepted.


Shipping

UK orders will be shipped using Royal Mail 1st Class or Royal Mail Signed for 1st Class. 

International orders are shipped using Royal Mail International Standard (shipping times vary based on destination). Depending on the laws and regulations of your country of residence, you might have to pay additional customs fees or taxes in order for you to receive your package.


Returns

Due to the nature of my work I am not able to offer refunds. Please make sure to read product descriptions and dimensions carefully before completing your purchase. Great care is taken to accurately document and describe each piece however colour variations may occur due to your own monitor settings.

If your item has arrived damaged, please take photographs of both the packaging and the damaged item and email me at lauren@laurensmithstudio.co.uk with all the details. Before a refund is possible, the damaged item must be returned to me. Shipping costs are the responsibility of the customer.